Discord has become the one of the most famous and preferred platforms for live gaming. However, you don't have to be a gamer to create a server and enjoy all of Discord's cool features. One of these ...

Telegram Messenger is quite popular, more than you might think. It’s not yet on the same level as WhatsApp due to only amassing 550 million monthly users, and 55 million daily users on a consistent ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Businesses and developers will be able to make bots for the newly ...

This year, we’ve watched Apple, Google, Facebook, Samsung, Microsoft, and many other tech giants make acquisitions or launch products to get into the bot business. They’re building bot ecosystems ...

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

Underscoring the growing importance of chatbots, Microsoft has launched a cloud-based service to help companies and developers create these automated, text-based exchanges. Microsoft said its Azure ...

The popularity of AI chatbots has exploded over the last year, with every big tech firm and small startup putting out an iteration that can answer questions, generate content, and perform a wide range ...